FAQ

✈️ Shipping Questions
Do you ship Worldwide?
Bloomly provides Free Worldwide Shipping to our customers. We ship to most countries worldwide.
How long does shipping take?
Free Tracked Shipping: 7–10 business days
Secure Tracked Shipping: 5–8 business days
Express Tracked Shipping: 1–3 business days

During peak sales periods shipping times may change.
Can I change my shipping address?
You may change your shipping address within 12 hours. Contact us immediately with your order number and correct address.
How do I track my order?
Once your package ships, you will receive an email containing your tracking number and carrier link.
What if my package was stolen?
Bloomly is not responsible for lost or stolen packages. Please read our refund policy.
📦 Order Questions
Can I cancel my order?
Cancellations must be requested via email within 24 hours of placing your order.
Can I buy multiple products?
Yes. Simply add your products to your shopping bag and proceed to checkout.
Why was my order flagged?
Our payment system may request verification if a potential fraud risk is detected.
Will items arrive together?
Items may ship separately for logistical reasons.
💳 Payment Questions
What payment methods do you accept?
Visa, Mastercard, American Express, Visa Debit, Google Pay and Apple Pay.
When will my card be charged?
Funds may be reserved depending on your bank’s policy.
Why haven't I received my refund?
Refund processing times vary by bank. Please contact us if delays persist.
What currency is used?
Final checkouts are processed in USD Dollars.